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Forum Owner Overview

Forum owners (also called channel admins) have full control over their channels. They can configure settings, manage moderators, and customize how their community works.

What is a Channel?​

In Multiforum, a channel (or forum) is a community space focused on a specific topic. Each channel has:

  • Its own discussions, events, and wiki
  • Custom settings and rules
  • Dedicated moderators
  • Optional features like downloads or feedback

Forum Owner Responsibilities​

As a forum owner, you can:

  • Configure Channel Settings - Customize display name, description, rules, and features
  • Manage Moderators - Invite, remove, and configure moderator permissions
  • Manage Owners - Add or remove other channel owners
  • Set Up Downloads - Enable downloadable files with custom file type restrictions
  • Configure Pipelines - Set up plugin automations for your channel
  • Handle Suspensions - Suspend problematic users or moderators from your channel
  • Pin Content - Pin important discussions or wiki pages

Creating a Channel​

  1. Click Create Channel from the navigation
  2. Enter a unique channel name (URL-friendly, cannot be changed)
  3. Set a display name
  4. Add a description
  5. Configure initial settings
  6. Click Create

You automatically become the owner of channels you create.

Accessing Channel Settings​

  1. Navigate to your channel
  2. Click the Settings icon (gear) in the channel header
  3. Or click Edit Channel from the channel menu

Channel Relationships​

Owners vs. Moderators​

RoleCapabilities
OwnerFull control: settings, mods, other owners, all mod actions
ModeratorModeration actions based on their role permissions

Multiple Owners​

Channels can have multiple owners:

  • All owners have equal permissions
  • Owners can add or remove other owners
  • At least one owner must remain

Key Features​

Discussions​

Threaded conversations with:

  • Markdown formatting
  • Image uploads
  • Upvoting and reactions
  • Tags and labels
  • Best answer marking (for Q&A)

Events​

Create and manage events with:

  • Date/time scheduling
  • Location (with Google Maps)
  • Recurring event series
  • RSVP tracking
  • Calendar views

Wiki​

Collaborative documentation with:

  • Version history
  • Edit tracking
  • Nested page structure
  • Channel-specific content

Downloads​

Share files with your community:

  • File type restrictions
  • Version tracking
  • Download counts
  • Custom filters

Moderator Management​

Inviting Moderators​

  1. Go to Channel Settings → Moderators
  2. Click Invite Moderator
  3. Enter the username
  4. Select their role level (standard or elevated)
  5. User receives an invitation notification

Moderator Roles​

RoleDescription
StandardBasic moderation: report, feedback, archive
ElevatedAdvanced: suspend users, manage mods, change settings

Removing Moderators​

  1. Find the moderator in the list
  2. Click Remove
  3. Confirm removal

Suspension Management​

Suspending Users​

When a user violates channel rules:

  1. Navigate to their problematic content
  2. Click the action menu
  3. Select Archive and Suspend
  4. Choose suspension duration or make it indefinite
  5. A moderation issue is created automatically

Suspending Moderators​

If a moderator abuses their powers:

  1. Go to Channel Settings → Suspended Mods
  2. Click Suspend Moderator
  3. Enter the moderator's profile name
  4. Set duration and link to an issue

Unsuspending​

  1. Go to the suspended users/mods list
  2. Find the user
  3. Click Unsuspend
  4. Confirm action

Best Practices​

Setting Clear Rules​

  1. Write clear, specific rules
  2. Use Markdown for formatting
  3. Cover common scenarios
  4. Link to server rules if applicable

Building a Mod Team​

  1. Start with trusted community members
  2. Grant elevated permissions sparingly
  3. Use standard mod role for most moderators
  4. Review mod actions periodically

Growing Your Community​

  1. Pin important content
  2. Engage with discussions
  3. Respond to feedback
  4. Keep content organized with tags